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FAQS

Who is Sheinlove?

Sheinlove is not just some fashionistas working solely for a rapid development, we want to become trend setters and bring the quickest fashion to all females, through hard work, creativity and dedication. All originated from Sheinlove's goal; To bring quick fashion closer to everyone, making it reachable and affordable.

Contact Us

For issues concerning orders and purchase, please contact: service@sheinlove.com

For instant help, reach us via Live Chat.

Coupon Code

Discount code is created to use in checkout. How to use it?

1.Enter the discount code input box and tap your discount name.

2.Click Apply. 

Notice: If you want to remove the discount code from the the input box, then tap the X button.

Order Confirmation & Shipping Confirmation

Order confirmation will be sent to the email listed on your order once you complete an order.Therefore, please ensure that your email address should be correct.  

Shipping confirmation will be sent when your order is fulfilled and shipped to the destination. Please feel free to contact us if you don't receive any notification  in 7 days. Email to: service@sheinlove.com

Cancel Order 

1) How to cancel my order?

Any order can be easily cancelled before shipping from warehouse.

Contact our customer service to request refund if you really want to.

2) Cancellation Success

You will receive an order cancellation email notification when customer service is successful to cancel an order.

Please ensure your email address is correct.

Note: If you don't receive any order or shipping info, you can inquire customer service for a confirmation.